Role Description: The Senior Support & Managed Services Engineer is responsible for providing advanced technical support, ensuring proper follow-up on all assigned cases, and maintaining high service quality in line with SLAs. The role focuses on ownership of support tickets, proactive communication with customers and internal teams, and supporting junior engineers to improve overall team
Read MoreRole Description:The Senior Systems Engineer – MDM is responsible for delivering end-to-end Mobile Device Management (MDM) projects using Ivanti (MobileIron) or similar solutions. The role includes gathering requirements, designing solutions, implementing configurations, supporting UAT, and providing post-implementation support. The engineer works closely with the Delivery Team Lead and project stakeholders to ensure successful delivery, high
Read MoreJob Summary: We seek an IT Service and Asset Management (ITSM/ITAM) System Engineer to lead the design, implementation, and optimization of ITSM and ITAM solutions. In this role, you will leverage your expertise in MangeEngine Service Manager to architect comprehensive solutions that streamline IT operations and enhance organizational efficiency. As a team member, you will
Read More