AI-Driven IT Service Management in Jordan: The Next Phase of Digital Transformation
Why IT Service Management Is Evolving in Jordan As organizations accelerate Digital Transformation in Jordan, traditional IT Service Management (ITSM) models are struggling to keep up with growing complexity, user expectations, and system interdependencies. Manual ticket handling, reactive incident management, and siloed IT operations are no longer sufficient.AI-driven ITSM is emerging as a game-changer—helping Jordanian
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