Tag: ITSM

AI-Driven IT Service Management in Jordan: The Next Phase of Digital Transformation
  • Tjdeed
  • December 29, 2025
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AI-Driven IT Service Management in Jordan: The Next Phase of Digital Transformation

Why IT Service Management Is Evolving in Jordan As organizations accelerate Digital Transformation in Jordan, traditional IT Service Management (ITSM) models are struggling to keep up with growing complexity, user expectations, and system interdependencies. Manual ticket handling, reactive incident management, and siloed IT operations are no longer sufficient.AI-driven ITSM is emerging as a game-changer—helping Jordanian

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TJDEED Technology and Tasheer Implement Next-Generation ITSM “Onclick” Solution in Saudi Arabia 
  • Tjdeed
  • November 09, 2025
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TJDEED Technology and Tasheer Implement Next-Generation ITSM “Onclick” Solution in Saudi Arabia 

Riyadh, Saudi Arabia – October – TJDEED Technology, a leading IT solutions provider in the Middle East, proudly announces the successful implementation of a new IT Service Management (ITSM) system for Tasheer – The Saudi Company for Visa and Travel Solutions. The project, completed in Riyadh, Kingdom of Saudi Arabia, marks a major milestone in digital transformation and enterprise automation for Tasheer.  The initiative, which began earlier this

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TJDEED Technology Transforms Operations at King Fahd Armed Forces Hospital (KFAFH)
  • Tjdeed
  • August 07, 2025
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TJDEED Technology Transforms Operations at King Fahd Armed Forces Hospital (KFAFH)

Jeddah, Saudi Arabia – 2025 — TJDEED Technology, a leading IT solutions provider in Jordan and the Middle East, has completed the implementation of a comprehensive Enterprise Service Management (ITSM & ITAM) solution at King Fahd Armed Forces Hospital (KFAFH) in Jeddah. The project, concluded in 2025, aimed to digitize and streamline key operational workflows

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