RT Bank Iraq Team Completes Advanced ManageEngine Training at TJDEED Jordan 

TJDEED Technology, a leading IT company in the Middle East, proudly hosted a team from RT Bank Iraq at its office in Amman, Jordan, for a comprehensive training program held from April 26th to April 30th, 2025. The training aimed to strengthen RT Bank’s IT capabilities through hands-on experience with ManageEngine products, supporting the bank’s broader digital transformation initiatives. 

The program was designed to equip RT Bank’s IT professionals with the necessary expertise to manage, monitor, and secure their IT infrastructure more efficiently. The initiative marks a growing collaboration between TJDEED and RT Bank, as both organizations strive to elevate the standard of technology adoption and operational excellence in Iraq’s financial sector. 

“We see tremendous potential in the Iraqi market, especially as organizations accelerate their digital transformation journeys,” said Mr. Saed Abu Dahoud, Iraq Country Manager at TJDEED Technology. “Our collaboration with RT Bank is a strategic step forward, and we look forward to expanding our presence in Iraq by delivering localized support, advanced solutions, and long-term value to institutions across the country.” 

The training covered six of ManageEngine’s most powerful IT management tools: 

• ServiceDesk Plus – IT service management through a centralized helpdesk 

• Endpoint Central – Unified endpoint management, patching, and remote support 

• ADAudit Plus – Active Directory change auditing for compliance and security 

• ADManager Plus – AD user provisioning, reporting, and management automation 

• OpManager – Network performance and fault monitoring 

• EventLog Analyzer – Log management and threat detection across systems 

“We tailored the training to be practical and directly relevant to RT Bank’s infrastructure,” said Mr. Ibrahim Al Masri, Service Delivery Manager at TJDEED Technology. “Our goal was to ensure that their team walks away with not just product knowledge, but the confidence and capability to apply it in high-stakes environments like banking.” 

Each module featured hands-on labs, real-world case studies, and interactive Q&A sessions aligned with RT Bank’s internal requirements and compliance standards. As part of its broader vision, TJDEED Technology remains committed to advancing digital transformation in the banking and enterprise sectors across the Middle East through ongoing investment in training, managed services, and scalable IT solutions. 

To learn more about TJDEED’s services, click here.

To learn about the RT Bank in Iraq, click here.