Account manager

Account manager responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationships with clients. 


• Be the primary point of contact and build long-term relationships with customers. 

• Adopt new business lines and develop its growth in the company. 

• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.

 • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

 • Forecast and track key account metrics (Pipeline and Won deals). 

• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.

 • Monitor and analyze customers’ usage of our product.

 • To onboard new clients. 


• Proven sales experience in software for more than 2 years in KSA.

 • Saudi driver’s license is a must. 

• Excellent verbal and written communication skills (Mainly English and Arabic).

 • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level. 

• Excellent listening, negotiation, and presentation skills. 

• Self-motivated and able to thrive in a results-driven environment. 

• Understanding ITSM, Digital Transformation, IT Automation, and Security Solutions is a plus point. 

• Preferred to have an old experience with Ivanti platforms or similar software. 

• Preferred to have good knowledge in AR/VR, AI, Blockchain services and RPA 

• Experience to use CRMs and Service Management systems. 

Job Type: Full Time
Job Location: Saudi Arabia

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