Role Description: The Senior Support & Managed Services Engineer is responsible for providing advanced technical support, ensuring proper follow-up on all assigned cases, and maintaining high service quality in line with SLAs. The role focuses on ownership of support tickets, proactive communication with customers and internal teams, and supporting junior engineers to improve overall team
Read MoreJob Summary: The Senior Service Mapping Engineer in Qatar is responsible for managing and operating Service Mapping and Discovery solutions within the organization. The role focuses on maintaining accurate service models, responding to internal department requests, and ensuring high-quality CMDB data to support IT operations and business needs. The engineer works closely with different departments
Read MoreRole Description: The System Engineer is responsible for delivering end-to-end IT solutions, combining presales support with hands-on technical implementation. The role involves understanding customer requirements, designing tailored solutions, supporting proposals, and leading deployments including installation, configuration, and integration. The engineer works closely with customers and internal teams to ensure successful delivery, provides training and documentation,
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