Doha, Qatar – October 22, 2026 – TJDEED Technology, an IT solutions provider with a local branch in Qatar, highlights positive feedback from Qatar National Bank (QNB) following its engagement in Ivanti IT Service Management (ITSM) implementation and Virima Service Mapping. The collaboration demonstrates TJDEED’s commitment to supporting Qatar’s digital transformation through innovative IT solutions, technical expertise, and reliable customer support.
QNB sought to standardize IT service processes, improve configuration data accuracy, and gain better visibility into relationships between applications, infrastructure, and business services. Through its technology partnership with Ivanti, TJDEED supported the Ivanti ITSM implementation alongside Virima Service Mapping, helping establish a stronger foundation for service visibility, configuration management, and operational risk reduction.
QNB praised TJDEED’s professionalism, clear communication, responsiveness, and expertise across both platforms. The team maintained regular progress updates, honored commitments, and developed a deeper understanding of the bank’s business priorities, governance requirements, and regulatory environment throughout the engagement.
QNB also expressed strong satisfaction with TJDEED’s after-sales support, highlighting prompt responses, effective issue resolution, and consistent follow-up. The solutions have improved visibility into IT service dependencies, supporting better change planning and incident analysis. Expected longer-term benefits include faster incident resolution, fewer change-related disruptions, and stronger audit readiness, with outcomes being measured as the program progresses.
With its local presence in Qatar and expertise in Ivanti ITSM and Virima Service Mapping, TJDEED Technology continues to support organizations seeking to modernize IT operations and strengthen service management. QNB’s feedback reinforces TJDEED’s commitment to professional delivery, lasting client relationships, and technology solutions aligned with business objectives.
About TJDEED Technology
TJDEED is a regional IT solutions provider and system integator with over 15 years of experience delivering enterprise-grade solutions.
Operating through six offices across Jordan, Saudi Arabia, UAE, Iraq, and Palestine, with ongoing expansion into Syria and Qatar, TJDEED has successfully delivered projects in 16+ countries, serving over 500 leading enterprise clients.
We specialize in digital transformation, IT operations and service management, cybersecurity, and AI-driven solutions.
As a trusted technology partner, TJDEED delivers end-to-end services, from consulting and implementation to support and managed services, through specialized Center of Excellence teams of 120+ experts, backed by strong partnerships with global technology leaders.
To inquire about TJDEED Technology’s services, click here.
To learn more about Qatar National Bank, click here.