Riyadh, Saudi Arabia – October – TJDEED Technology, a leading IT solutions provider in the Middle East, proudly announces the successful implementation of a new IT Service Management (ITSM) system for Tasheer – The Saudi Company for Visa and Travel Solutions. The project, completed in Riyadh, Kingdom of Saudi Arabia, marks a major milestone in digital transformation and enterprise automation for Tasheer.
The initiative, which began earlier this year, aimed to modernize Tasheer’s IT operations by introducing a centralized, scalable, and automated ITSM platform. The newly implemented system, “Onclick,” has evolved beyond a traditional IT service management solution, transforming into a comprehensive Enterprise Service Management and Automation Portal that streamlines internal processes, enhances service quality, and enables Tasheer to innovate more effectively in IT service delivery.
In a statement of appreciation, Mr. Sameh Mohamed, Chief Enterprise Architect at Tasheer, expressed his gratitude, saying:
“On behalf of Tasheer, I would like to extend our heartfelt gratitude to the entire TJDEED team for your outstanding efforts and dedication in successfully implementing our new ITSM system. Your professionalism, expertise, and commitment throughout this project have been truly commendable. You have not only delivered a robust solution but also set a new benchmark for quality and collaboration.”
Mr. AbdelRahman Al Qudah, Senior System Engineer at TJDEED Technology, shared his insights on the project’s success:
“Working with Tasheer has been a truly rewarding experience. Our goal was not only to deploy an ITSM platform, but to help Tasheer achieve a higher level of digital transformation that will enable Tasheer to deliver the best customer experience. We take great pride in knowing that ‘Onclick’ is now driving efficiency, transparency, and innovation across their organization.”
This collaboration reinforces TJDEED Technology’s reputation as a trusted digital transformation partner across the Gulf and Middle East region. Known for its excellence in IT service management, enterprise automation, and custom software solutions, TJDEED continues to empower organizations through innovation and technology-driven success stories.
Looking ahead, TJDEED Technology aims to further expand its footprint in the Saudi Arabian market, building on strong partnerships with forward-thinking organizations like Tasheer. The company remains committed to delivering cutting-edge IT solutions that support Vision 2030 objectives, enabling businesses to embrace smarter, more connected, and more efficient digital ecosystems.
To learn more about TJDEED’s services, click here.
To learn more about Tasheer, click here.